Posti | Senior Designer

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Postal Services are part of the global postal network. Domestic and international postcards, letters, publications and valuable items will reliably reach their recipients anywhere in Finland thanks to our competent deliverers. We develop multi-channel communications and invoicing solutions that use both digital and printed materials for consumers, business customers and the public sector. With us, you can also work in marketing communications, digital document management, sending and receiving. We play a key role in making change happen, and we want you to be a part of it!

We are now looking for

Senior Designer

to join Postal Services digital solution development team and work tightly with our strong in-house design community to build world class user experience!

As one of our Designers, you will be leading the charge with taking our customer-facing services or internal end-user solutions to the next level. Depending on your personal background and passions, you might be focusing on the UX of a specific digital channel (like Postal Services B2B channels, eCom platform), evolve our omni-channel concepts, or help our delivery personnel with something completely new and groundbreaking.

Additionally, you will e.g.

  • conduct user research and facilitate co-creation sessions with our customers
  • collaborate with other groups in the company (like postal and parcel operations, marketing, and different data teams) in improving our process logic and customer experience
  • work with other designers, vendors, our developers, and our Design System Owner in constantly evolving the Posti design language
  • develop our community’s ways of working and rituals together with the rest of the design family

Ideal candidate for this role is experienced UX or service designer, with passion for constantly growing, and wanting to help others grow. While digital interaction design is in your core capabilities, you’re comfortable with working on customer journey level as well, and constantly validating your designs with real customers or end-users is a no-brainer to you.

We’re offering you a spot in one of the most exciting transformations in Finland right now. We’ve built our culture around trust, autonomy, and continuously supporting each other’s growth in our respective crafts. We’re proud to proclaim, that by joining us, you will be working with cutting-edge (and often even experimental) tools and processes, bridging customer journeys across channels and competences in ways that are rarely seen in the Finnish design scene.

As in these specific roles, one of your tasks will be to connect the customer/end-user feedback from different channels and synthesize insights based on them, as well as participate in user guidance copywriting in your workstream, full professional proficiency in both English and Finnish is required. Proficiency in Swedish is not required but is considered an advantage.

For more information about this role, you can reach out to our Director of Digital Solution Development, Henri Lehtonen: henri.lehtonen@posti.com or Head of Design Head of Design, Juho Paasonen: juho.paasonen@posti.com.

Is this your next career move?  Send your application by 26.02.2021 via our recruitment system, but don’t leave it to the last minute: we will start processing applications as soon as they start rolling in. Hope to hear from you soon!

Get to know Posti’s employees and check out My Posti Experience stories here!

Tervetuloa töihin Suomen johtavaan kuljetus- ja logistiikka-alan yhtiöön. Meidän tehtävämme on huolehtia, että asiakkaiden arki rullaa ja kaupankäynti sujuu. Me 21 000 postilaista teemme töitä verkkokaupan, logistiikan, rahdin ja postin palveluiden parissa yhteensä 8 maassa.. Monipuolisen ja maan kattavimman palveluverkostomme ansiosta olemme läsnä siellä missä asiakkaamme meitä tarvitsevat. Tutustu meihin paremmin netissä www.posti.com.

Tule mukaan rakentamaan tulevaisuuden Postia!