Design Director, Product & Customer Experience / Nokia Oyj

Haku auki toistaiseksi. / Applications are open until further notice.

Come create the technology that helps the world act together 

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. 

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work. 

The team you’ll be part of 

The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise. 

Nokia Design team leads product design as well as provides a range of shared services to the rest of Nokia’s organization, including design services, service, and digital services, all focusing on human-centered experience design. The Design Director, Product & Customer Experience, is d riving the creation of user centric product or service design with human centric approach. 
The focus is on driving customer satisfaction through considered products and services, portfolio innovation and business efficiency. Business awareness incorporates features into product and design for serviceability as a key driver. 
Our Espoo design prototyping workshop is state-of-the-art. Close collaboration with Nokia Design studio in San Francisco. 

What you will learn and contribute to 

Are you passionate about solving problems? 
As part of our team, you will: 
Develops plans, measures effectiveness. Observe and assesses customer relationships and service levels. Can develop and implement complex and innovative product experience concepts. Problems require searching and selecting. Anticipates problems, seeks opportunities. Models creative and innovative work methods. High collegial interaction. 
Independently carrying out consulting, specific functional work within a Business Unit/Business Function. Assumes broad perspective. Resolves unique and highly complex problems within own discipline. Makes decisions about own and/or project work using known solutions as basis. 
Cover all product design activities from conception through the product development and in-market phase, including both the physical device and leading the design for serviceability that goes with it. 

Your skills and experience 

You have: 

It would be nice if you also had: 

What we offer 

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. 

Nokia is committed to inclusion and is an equal opportunity employer 

Nokia has received the following recognitions for its commitment to inclusion & equality: 

At Nokia, we act inclusively and respect the uniqueness of people. 

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. 
We are committed to a culture of inclusion built upon our core value of respect. 

Join us and be part of a company where you will feel included and empowered to succeed. 

Apply. / Hae paikkaa.