Service Designer / Kiilto

We are looking for a Service Designer for Kiilto Headquarters in Lempäälä 

We have been shaping the future since 1919. Now it could be your turn: we are looking for a Service Designer who is not afraid to start developing something new, since this is a brand new position also to all of us at Kiilto. This is a great opportunity to join a rapidly growing and increasingly international group! The position will be shared between Construction and Industrial Adhesives and Fireproofing business areas, and you will be involved in several project teams and taking the lead of design work of new Kiilto solutions benefitting customers. In this position, you will play an important role in the Kiilto community by further developing our services, offering and competences.

You will fit into the Kiilto community if you are an outgoing person and tick some of the following boxes 

Imagine a day in the life of a Service Designer at Kiilto

At our start-up-oriented community with an open and encouraging atmosphere, you will start your morning by grabbing a coffee and chatting with your colleagues who are kind and caring but also curious and eager to experiment. They’re extremely eager to learn, so they might be interested in hearing everything about your design work as well as your last weekend and what you’re up to next. You check your e-mails and are happy to notice that a couple of new solution concept ideas have arrived from your Solutions Ambassador network – you book meetings with the senders to agree about producing project material about their initiatives. 

As you will be working with Kiilto’s sales & product management teams, your next important tasks include innovating, launching, and developing new solutions with projects related to the CON and IND business areas. Because you’re a creative team player, you get excited when you hear there is a big new development project coming, and you’ll be in charge of designing the best solutions for the customer. You know you will perform well in this project, since you always get the big picture, understand the beauty of offering the customers more than they expect. 

After lunch with your colleagues, you will slow down during a meeting-free zone, comfortably planning the best tools and methods for the upcoming project. You also use some time for preparing workshop material about service design to open a new way of thinking to a group of interested colleagues from Kiilto’s international companies. Later, you will enjoy chatting with a group of customers on an online meeting aiming at gaining their valuable opinions about the prototype you have created for an on-going solution project. Before finishing the day, you still have time for a short meeting with marketing to glance through launching material for next month’s upcoming solution launch.

A workplace that cares 

We are a family-like community with over 1,000 professionals of different backgrounds in 11 countries. Our work atmosphere is easy-going, positive, and we also genuinely care about the well-being of our employees. As proof of this, we have received multiple awards as the most active workplace in Finland. This may be the reason why so many stay with us for years and years.

In addition, we care about you by providing the following:

In case you got this far, continue reading for just a bit more

Do you want to be part of our community in Lempäälä? Don’t hesitate to apply. The last day to apply is 30 January 2022. For further information about the position, please turn to Head of CX Projects Katja Suuriniemi at +358408673873. 

We operate in compliance with Kiilto’s recruitment process and treat all contacts concerning the post with absolute confidentiality. We will send video interview questions to selected applicants. The selected candidate will need to pass a health check, which includes drug testing.