Summer job / Service Design Trainee / Elisa
Do you want to get the opportunity to dive into our service design and user experience to help us make it even better?
We are looking for a talented Service Design Trainee to strengthen our Elisa Viihde design team for the summer 2022. The traineeship period is around 4 months.
Our team is part of Elisa’s Software Services and this means you have an amazing opportunity to join our community of experienced Developers, Designers, Architects and Data experts. Elisa Viihde is the most established digital entertainment service in Finland. Our mission is to enable consumers to find content they want to watch by innovating, creating usable and delightful new features, and continuously improve the service.
Description of the task
Service Design Trainee position will focus on exploring the ways design can help and influence the development and improvement of the Elisa Viihde Service. Possible tasks depending on your experience, strengths and own areas of interest can be e.g., mapping the current user journeys and key touch points, researching how our customers experience our service and discoverability of content and defining user requirements for services. You will be working closely with our designers and supporting development team to enable us to achieve set goals.
What do we expect from you in order to succeed?
- Understanding and experience of Service design of digital consumer products
- Studies in a relevant field
- Development oriented attitude and ability to challenge the existing processes
- Knowledge about user-centered methods for product and service design
- Good interpersonal and communication skills in English
- Experience of web accessibility and usability principles and design platforms, such as Miro, is a plus
Most of our team is based in Helsinki and Tampere, but like the rest of the elisians, we can work flexibly (in Finland) wherever and whenever it suits us best.
This role will offer you an opportunity to be part of building Elisa into a top-class software house! You will work with an extremely professional team and have the opportunity to learn in a wide matrix organization. You’ll have the chance to develop your own skills in a flexible and energetic work atmosphere with nice, humble and experienced colleagues. You will have caring leaders, opportunity to learn, modern tools and flexible work culture. Your work will be challenging and interesting! Elisa is by proof one of the best places to work in Finland, and we can’t wait for you to join us! Check out 10 reasons to join us!
Got interested? Great! Leave an application as soon as possible and we will get in touch with you! The application period ends on Sunday the 20th of March. For questions or further discussion, don’t hesitate to get in touch with team lead Susanna Markkio (susanna.markkio(a)elisa.fi)
Application period starts: 2022-03-04 15:00 Application period ends: 2022-03-20 23:59